Gus Digital
my digital realm, my digital voice
Telus
Telus – You’re Dumb
May 12th
Ok this morning I get a call from Telus and asking to speak to Russ. When I let them know that he was at work, they asked me if I was the decision maker on the account. Now correct me if I am wrong, but since Russ’ name is on the phone bill, don’t you think that it makes sense that he would be the one they need to get the decision from not anyone that answers the phone?
Of course they were trying to sell us something since they then proceed to read a script if we want to add features to visit their website.
Telus, I think you need to hire smarter people.
The Rogers Switch … So Far
Mar 4th
So it has been about 2 weeks now that I have switched over to Rogers from Telus. I have to say the process was very easy and luckily now I can keep my same cell phone number.
I was told by the Rogers rep that someone from Rogers would be calling me in a weeks time to follow up on the activation and process. I have to admit I was looking forward to getting that call, but alas no one has called me yet. On top of this, I was actually expecting Telus to follow up with me as well to see why I had switched; they haven’t called me either. I’m starting to feel like I wasn’t important enough for either of them.
I did receive my bills from both this past week and I have a full month to pay on both. How does that work I wonder? Am I paying one month ahead for Rogers and one month behind for Telus? I am finding it hard to get through my Rogers invoice. I guess after 7 years with Telus I’ve become accustom to their invoices and I should get use to their invoice soon. I also did register on-line to view my invoices, but I have yet to see my current invoice on-line (though I can see my current balance).
Oh well time will tell.
The Cellphone Company Switch
Feb 17th
Well I did it. Yesterday I took the plunge and changed my cellphone company from Telus to Rogers. I’ve been thinking of switching from sometime (read my to Blackberry or not to Blacberry post) and after much thought I did. Now to my surprise I’m on even better plan than I was with Telus. For roughly the same price (maybe $5 more) I’m actually getting weeknight and weekends for free! WOOHOO!
I did get the Sony Ericsson w580i which is a cool phone, but alas it doesn’t sync with my MacBook Pro. This even after the sales person said it would sync with my calender. What I will say it does, via the bluetooth and USB cables, is allows me to access files from my phone. Now I hope Apple will include this phone in their iSync since they include many other Sony Ericsson phones.
At any rate this will set me up for when the iPhone officially launches in Canada, but I might have to wait until their lawsuit is finished. Which might be a good thing as we’ll have a second generation phone.
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